Google Rating
4.9
Based on 270 reviews
Owners Corporation X
4.9
Bahaa
1770966172
"I would like to thank the team at Owner Corporation X for the clear improvement in communication and management at Neo 200.The recent newsletter initiative is professional and very much appreciated. Since becoming an owner in 2022, I had not previously seen this level of transparency and proactive communication. The difference with the current team is noticeable and reassuring.Special thanks to Kianne for her professionalism, responsiveness, and genuine commitment to improving the owners’ experience. It is evident that she and the team are working hard to bring positive change to the building.Keep up the excellent work.— Bahaa Elmohandes"
Susan McLean
1770940744
Since this review, OCX manager has been in contact and provided feedback to my posting. Their follow up has been good and informative.Watch out for OCX if there is a serious problem with your building structure. We are having problems with our property due to ground movement due to poor construction, they have now increased their fees by 389% in one year. What we were paying per year we are now paying per quarter. And now they are asking for more money because they feel it is too hard for them to manage.
Fereshteh Zamani
1770783339
Very professional staff, always punctual in responding to my requests, with integrity.
Robin Zhang
1770768658
They are one of the best owners corporation I have ever met! Stephen always acted promptly with the outcome I need. Definitely recommend them!
Erin Kinley
1770343351
OCX has been very proactive and communicative in the time they’ve been managing our building. Stephen is great to deal with and responds quickly, it’s appreciated!
ALEXANDRA MIRANDA
1770252111
The OC Manager at Wills St, Melbourne, Sanjeev, was incredibly efficient in following up a query regarding a pet enclosure in my unit. I was very impressed with Sanjeev's professionalism and "can do" attitude throughout the whole process.
Krishna Karthik
1770184596
I recently needed a Certificate of Currency for my property insurance, and Stephen from Owner Corporation X provided exceptional service. He responded to my inquiry promptly and efficiently, delivering exactly what I needed without any hassle.What impressed me most was Stephen's quick turnaround time and professional communication. He made the entire process seamless and stress-free. As a property owner, having responsive and reliable support like this makes all the difference.I highly recommend Stephen and the OCX team for their outstanding customer service. It's clear they genuinely care about their clients and take pride in their work. Thank you, Stephen, for your excellent assistance!
K B
1770083837
Great service and customer support by “Kianna”Was able to resolve my request and follow up with team to make my life easier
Jacqueline Cavanagh
1769564345
We’ve had an excellent experience with Beau! He is professional, responsive, and genuinely proactive.Communication is always clear and timely, and any issues are handled quickly and efficiently with great attention to detail.A big thank you from The Cavanagh Group!Jacqueline CavanaghThe Cavanagh GroupDirector
Maria Frijas
1769501414
Our Corporate Manager Beau Littlejohn was very accomodating & understanding. We are glad we have someone we can go to now. Many thanks to Beau.
Alison Clements
1768018086
Barbara is so professional, competent, helpful and an excellent representative of this company! Thank you for all your help Barbara ❤️
Geeth Weerakoon
1765957218
Beau is always professional and genuinely helpful. He listens, understands what you need, and makes everything easier. Really appreciate the support Beau and the team- means a lot! Amazing service 💯⭐️⭐️⭐️⭐️⭐️
Russ
1765773088
Our Owners Committee switched to OCX a little over a year ago. At first, they appeared to be great—they said all the right things and seemed to be on top of the pressing issues facing our older building.Unfortunately, the level of attention and service quickly declined. Our building was passed between three different managers in only six months, and important issues were ignored or mismanaged even by their own admittance.Without any warning or discussion, they sold our contract to a new business. This was done entirely without our knowledge. The disregard for professional courtesy shown by the OCX management is honestly shocking.OCX have yet to properly engage with us, leaving the director of the new company to explain the situation. Their excuse, received via email, is that they are "unable to provide the level of service we require." I agree, but the fact that they allowed their service to get to a point where they couldn't provide basic support means I wouldn’t trust them with anything and strongly advise any buildings owners corporations to avoid.
Darren Scicluna
1765194164
I would like to commend Stephen Igdanes from OCX for his unwavering and efficient support during my recent Move In. Stephen was attentive and knowledgeable and able to assist with all my queries promptly, ensuring a seamless process. Thanks Stephen.
Donna Newlands
1765000317
OCX are a joy to work with. Prompt, proactive & efficient responses and handling of queries, productive annual meetings, and communication is always exceptional.I highly recommend this Owners Corp!
Teresa Bailey
1764904044
Owners Corporation X has been fantastic to work with. Every time I’ve contacted Adam he’s been responsive, professional, and genuinely committed to helping. The communication is always clear and timely, couldn’t be happier with the service!
Sam Shan
1764835389
Adam and his team were wonderful to work with. Great open communication, professional, efficient and organised. Cannot recommend enough to others.
Erlinda Veloso
1764729228
I spoke with Mary Tan from OCX and she was incredibly helpful in assisting me with issues on my statements. She took the time to understand my concern, explained everything clearly, and guided me through the solution step-by-step. Her professionalism, patience, and genuine willingness to help really stood out.Thank you, Mary, for making the process so much easier. Truly excellent customer support!
Robert Price
1764119878
I had a terrible experience wirh this business. They were very inconsiderate in my case. Best decision was to terminate their contract. Not recommended.
Deepa Juvekar
1762754542
My experience with Kianne was great. She was very prompt in answering my call and actioned my request immediately. Stephen too followed up very quickly. Thank you.
Neshad Pradeep Heenkende
1762340252
Kianne was simply outstanding & gave us a great service!!Lex Conveyancers
Nicholas Gavdos
1762258100
OCX and Beau in particular are great. Very experienced, pro-active and responsive
Seventh Deevine
1761890146
Beau from OCX was quick to action upon receiving my concerns about a water leakage problem we faced in our apartment recently. He engaged with the plumber immediately and delivered an outstanding service whilst keeping us in the loop of communication. Beau handled the issue with aplomb and professionalism. We are impressed with the outstanding service OCX has provided and we are glad that we took the leap to switch to OCX as our OC agency.
Gareth Morgan
1761557957
I have had the pleasure of working with Michaela from OCX in my capacity as an insurance broker. Throughout our dealings, Michaela has demonstrated exceptional professionalism, efficiency, and a genuine commitment to acting in the best interests of the owners corporation and its members.Michaela consistently provides timely and accurate information, which makes the insurance renewal and claims process seamless. Communication is always clear, proactive, and solution-focused — qualities that make a significant difference when managing complex strata insurance matters.From an insurance perspective, working with Michaela ensures that all stakeholders — committee members, lot owners, and service providers — are well-informed and protected.I would not hesitate to recommend Michaela and OCX to any property owner or committee seeking a capable and trustworthy owners corporation manager.
Johnny Aventuras
1761544011
I've had the pleasure of working with Beau from OCX in a professional capacity, and I can confidently say he sets a high standard for OC management in the industry. I've seen firsthand how proactive, passionate, and solutions-focused he is in his role.Beau consistently brings a level of personal attention and professionalism that makes collaboration easy and productive. He’s responsive, well-organized, and always looking for ways to improve outcomes for the buildings he oversees. It’s clear he genuinely cares about the communities he works with, and that makes all the difference.OCX is lucky to have someone of Beau’s calibre on their team — and from what I’ve seen, they’re one of the top operators in the market.Highly recommended.
Felicia Goh
1761284395
Great experience with Towsif as OC Manager for a year now. He’s highly responsive and supportive with issues raised by our committee and promptly follows through with resolutions. Would definitely recommend.
Melissa Carter
1761251811
Update- VCAT Reference: BP1043/2025We had a short injunction hearing, below is one of the orders amongst others that was made. We will update after the injunction hearing, below is point 7 from the judge/member.“By 6 November 2025 the applicant may make an application for a mandatoryinjunction requiring the first respondent and/or second respondent to take suchsteps as are necessary to enliven any insurance policy which responds to theapplicant’s loss and damage. Any such application for orders should be made formally using the Tribunal’s Application for Directions Hearing or Orders, and be supported byan affidavit setting out the relevant facts. Any such application should be marked to the urgent attention of Senior Member Edquist. The application, if made, will be heard and determined, if time allows, at the further interlocutory hearing. “We’ve had an absolutely terrible experience with Adam, the director of this company. For months, he knowingly misled us regarding a serious water damage incident that flooded our property. He repeatedly blamed the delay with the insurance claim on the insurer, Proclaim, when in fact the real issue was his refusal to pay the excess — even after we offered to cover it ourselves just to get our business operational again.We have since obtained confirmation that Proclaim made multiple requests for the excess to be paid, all of which were ignored by Adam. His dishonesty has caused immense financial and emotional stress, not only to us but to several other affected parties.This matter is now before the courts, and we have also contacted multiple media outlets to expose the full story. We strongly advise anyone considering doing business with this individual or company to proceed with extreme caution.
Patrick Thomas V
1761251409
We are currently taking Adam to VCAT over the serious issues we have experienced. Our matter is being handled by Goldsmith Lawyers, and we will update this review once our court hearing has concluded.Edit: Adam, you have been proven to be dishonest. You are fully aware of SMS evidence dated well before the February sewage flooding — in fact, back in August — yet you continue to deny it. This isn’t just about your dishonesty toward us. The real estate company, who will also be present at our VCAT hearing, has stated they were shocked by your blatant lies. Also make it very clear, the wipes were proven to be not ours as they were at the other end of the sewage pipes and we have this on video.This matter will not go away. Once the hearing is complete, I will publicly share all supporting evidence. The VBA has attended our premises, not just for us but also for Unit 2, confirming this was not a one-off incident. Over $100,000 worth of our products were destroyed due to water ingress from common property.We pay Body Corporate fees that include insurance, yet you strung us along for almost nine months, claiming delays were caused by the insurance company — when in fact, you simply refused to lodge the claim to avoid impacting your premiums.We are subpoenaing all documents from the insurer, who have already indicated their position. If you truly believed you were not liable, why was the insurer ready to pay us and confirm that you were the holdup as you didnt want the premiums to go up? Insurance companies have their own legal teams and rarely agree to pay without careful assessment. That speaks for itself. Don't try to threaten me I have every right to leave a true and honest review, I know the law very well and you will not bully or intimidate me like that you have tried to do so from the moment I started dealing with you.Edit - our VCAT Reference: BP1043/2025We had our first VCAT hearing which was our urgent injunction this was the order made amongst others. I will update this once the injunction hearing is over in detail.7. “By 6 November 2025 the applicant may make an application for a mandatoryinjunction requiring the first respondent and/or second respondent to take suchsteps as are necessary to enliven any insurance policy which responds to theapplicant’s loss and damage. Any such application for orders should be made formallyusing the Tribunal’s Application for Directions Hearing or Orders, and be supported byan affidavit setting out the relevant facts. Any such application should be marked to theurgent attention of Senior Member Edquist. The application, if made, will be heard anddetermined, if time allows, at the further interlocutory hearing.”
Miguel Barrigos
1761216259
We have had the pleasure of working with Michaela Fajardo as the strata manager for one of our buildings, and her exceptional skills never cease to impress. Her attention to detail and proactive management style have significantly enhanced the operations and harmony within the property. Michaela's ability to address issues swiftly and efficiently, combined with her excellent communication skills, makes her an invaluable asset to any team. Highly recommend her services and OCX to anyone looking for great strata management.From the Team at Royal Flush FM.
Elliott Batiste
1761171266
OCX are a fantastic owners corporation manager that truly care about the residents in their buildings. I have had the pleasure of working with Adam and Michaela and wouldn't hesitate to recommend either of them.
Tadd Newman
1761120484
I have been dealing with Beau for the past 2 years and couldn't be more please with his service. Fast response times, great knowledge and advice and uses very reliable Tradespeople. Would definitely recommend
Paul Hage
1761077674
We’ve had the pleasure of working with Michaela Fajardo from OCX as our body corporate manager, and I can confidently say she’s been outstanding. Michaela brings a rare combination of professionalism, clarity, and genuine care to her role. She’s consistently proactive, communicates with precision, and handles complex matters with calm efficiency.Her ability to resolve issues, foster trust among stakeholders, and maintain transparency has made a real difference in how our property is managed. Michaela doesn’t just manage—she leads with integrity and dedication. It’s clear she takes pride in her work and values the communities she supports.Highly recommend Michaela and the OCX team to any committee seeking reliable, responsive, and high-quality body corporate management.
Kieren Frewen
1761019025
We have definitely had a positive experience working with Michaela and the team at Owners Corporation X. Keep up the good work!
Lakeside Apartments Building Management
1761014598
My experience with OCX has been nothing short of outstanding. The team is proactive, professional and always quick to respond to matters.Special mention goes to Michaela, whose dedication and communication stands out. Highly recommend OCX and particularly Michaela.
Angela C
1761012043
As an insurance broker, I’ve had the pleasure of working with Beau and the team at Owners Corporation X across several portfolios, and I honestly can’t recommend them highly enough. They’re professional, organised, and always proactive — nothing is ever too much trouble.Beau is an absolute pleasure to deal with — approachable, responsive, and genuinely cares about getting the best outcomes for everyone involved.Truly one of the best Owners Corp Managers in the industry!
Matthew Nolan
1761011679
Can’t recommend Owners Corporation X highly enough! I’ve reached out to Beau on many occasions and have always experienced excellent communication and understanding throughout.
Vincent Canali
1760506089
I have owned multiple properties in and around the Melbourne area over the last 30 years and accordingly have dealt with multiple Owners Corporation contacts. In 30 years, one contact stands head and shoulders above the rest..... Barbara Lo from Owners Corporation X is a true professional who all should emulate .... she is always prompt, thorough and clear in her communication, .........she effectively and efficiently delivers on all requests, ......and she has sound business acumen which helps get me what I need to make key decisions that benefit the overall strategy and goals of my operations. Thank you, Barbara Lo, you are truly an outstanding professional!
Ebony Newbound
1760502955
I am a property manager of more than 200 rental properties across the inner north of Melbourne and many of them being apartments. I have dealt with Barbara Lo when she was working for a different OC company and she has been exceptional on all occasions that I have had the pleasure to be in contact with her. Highly recommend Barbara for any of your OC needs as she is responsive, knowledgeable and very pleasant to deal with.
Ksenia S.
1760493606
Mary Tan has been an absolute pleasure to work with. She is professional, efficient, and is an outstanding team leader and a real asset to the organisation. Highly recommended!
Seamless Owners Corporation Solutions
OCX is a boutique Owners Corporation management company focusing on high-level customer service and innovative technology to enhance clients’ property experience. Our mission is to elevate lives through effortless community living.
